We've created* k3support(at)elecraft.com *as a general K3 support
request address. (Replace the '(at)' with '@' in the address.)
Please use it for any support request emails as you get your K3 up and
running. It goes to our main team of people who are involved in tackling
K3 issues. We've set it up so our K3 customers will get the fastest and
broadest K3 support response from us as we ramp up K3 production.